FAQ

Straight answers.

Price, ownership, timelines, guarantees and the question everyone's really asking: do I need this at all?

Why does a website transformation start at $4,500?

Because the project includes the decisions that make the website useful — positioning, messaging, structure, design, development, conversion paths, technical setup, testing and launch. If you only need a few issues fixed, don't buy the full transformation. That's what the Website Fix Sprint is for.

Do I have to pay $4,500 if my site doesn't need a rebuild?

No. If we think fixing the current site makes more sense, we'll tell you.

Do I own the website?

Yes. Your domain, website and core accounts stay yours. We don't use ownership to trap clients.

Do I have to sign a marketing contract afterward?

No. The website project stands on its own. Growth Ops is optional and month-to-month.

Can you guarantee I'll make more money?

No credible website company can guarantee your revenue. Your offer, reputation, pricing, demand, sales process and traffic all matter. We guarantee the parts we control: the agreed build, implementation, QA and correction of our mistakes.

How long will the rebuild take?

It depends on scope. We'll give you the timeline before the project begins rather than inventing a universal turnaround number.

Why start with an audit?

Because selling you a rebuild before understanding the problem would be backwards. The audit tells us whether the biggest issue is trust, structure, conversion, presentation or something else.

Do you only work with businesses in Southern California?

We're based in Southern California and specialize in established local businesses. Remote projects can make sense when the fit is right.

Who will I actually be working with?

Novenworks is founder-led. The person thinking about your business stays close to the build — there aren't layers of account managers passing your decisions to someone who has never spoken with you.

What do I have to provide?

The business knowledge: what you do, who you serve, what makes you different, and the photos and facts you already have. We turn that into the site. You don't write it, design it or project-manage it.

What happens if something breaks after launch?

Tell us. For 30 days after launch, launch-related bugs or implementation issues within the agreed scope are fixed at no charge. That's the Website Health Window, and it's part of every Transformation.

Is the portfolio real?

Every project is labeled for exactly what it is: client project, demo build, speculative redesign or design concept. Citrus & Sage Wellness is a paid client engagement. The rest show how we approach a kind of business, and say so.

About specific offers

Is this really free, or is it a sales call in disguise?

It's a written review. You send the URL, we look, we reply. If you want to talk after that, you'll ask us.

Is this a complete redesign plan?

No. It's the three things we'd fix first. That's enough to tell whether the website is actually your problem — and whether we're the right people to fix it.

How do I know whether I need a Fix Sprint or a full Transformation?

Start with the free audit. If the structure is sound and the problems are specific, we'll recommend the sprint. If the whole site is working against the business, we'll say that instead.

What does 'from $1,250' depend on?

How many problems are in scope and what platform the site is built on. You get a fixed scope and a fixed price before we start.

What makes a project cost more than $4,500?

More service lines, more locations, e-commerce or booking integrations, large photo and content production, or migrations with a lot of existing search equity to protect. We scope it in writing before anything starts.

How long will it take?

It depends on scope. We'll give you the timeline before the project begins rather than inventing a universal turnaround number.

Do you guarantee rankings?

No. Nobody honest does. We guarantee the work is done properly and measured so you can see what changed.

Is this ongoing SEO management?

No. It's the foundation, launched as a project. Ongoing work, if it earns its place, is Growth Ops.

Do you run the ads?

The build is the page and the path. Managing ad spend can be discussed separately — and we will never promise advertising performance.

Do I get all of that every month?

No, and you shouldn't want to. Each month we identify the highest-value digital work currently worth doing and do that. The list above is the menu, not the monthly order.

Is there a contract?

Month to month. Cancel before the next billing date and it ends at the end of the paid period.

You already did the hard part

You built a business worth taking seriously. Make sure the website says the same thing.

Send us the current site. We'll start by showing you what we'd fix.

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Business Website Transformations from $4,500. Founder-led in Southern California.

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